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Welcome to Spring Hill Medical Centre

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Please welcome Dr A Zaman (M) our new GP Registrar who is starting August 2019!

And Practice Nurse Jordine Wadge who will be starting on 20th August!

Trial of Telephone Triage –

PLEASE BE UNDERSTANDING!

We are here to improve access to help you.

As you are aware from 1st July we are trialling Telephone Triage is a process by which the patient appointment system is managed in a GP practice by the Doctor.

This is a trial and any new appointment system will have issues when first implemented.

We are asking for your support and patience throughout this trial process and not abuse.

Click here for more information about telephone triage

Notice to Patients- Spring Hill Medical Centre July 2019

Changes to the appointment system- Telephone Triage explained

Click here

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WOULD YOU LIKE TO SIGN UP FOR OUR MONTHLY NEWSLETTER?

PLEASE SEE PATIENT ADMINISTRATION OR COMPLETE OUR ONLINE FORM!

Stay Well This Winter

If you need to cancel your appointment within 24 hours please email:
cancelmyappointment24@springhillmc.nhs.uk

IMPORTANT INFORMATION
WHAT TO DO WHEN THE SURGERY IS CLOSED

When the surgery is closed, from 18.30 (Monday - Friday) please call NHS 111 on the telephone number 111. The surgery is closed on Saturdays and Sundays so if you require medical assistance on the weekend please call 111.

If you have a medical emergency when the surgery is closed (after 18.30 Monday to Friday, and throughout the weekend) please call 999, on the telephone number 999.

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Spring Hill Medical Centre is a semi-rural teaching practice,covering Fillongley, Arley, Galley Common and all of the Nuneaton area, with a 10,200 patient list. The practice prides itself on delivering excellent patient care, with continuous focus on quality whilst offering a wide range of enhanced services.

If you do not drive, click here for bus routes which operate for our surgeries.

WE ARE A TEACHING PRACTICE WHICH TAKES STUDENT NURSES ON 10 WEEK PLACEMENTS ALONG SIDE REGISTRAR PLACEMENTS

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Information from the Care Quality Commission

Our practice is inspected by the Care Quality Commission (CQC) to ensure we are meeting essential standards of quality and safety.

This widget provides a summary of the results of the latest checks carried out by the CQC.


As you are aware from 1st July we are trialling Telephone Triage is a process by which the patient appointment system is managed in a GP practice by the Doctor.

This is a trial and any new appointment system will have issues when first implemented.

We are asking for your support and patience throughout this trial process and not abuse.

Click here for more information about telephone triage



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