Closing of the Prescription Ordering Direct (POD) Service
At Springhill Medical Centre, we appreciate the concern that patients may have regarding the notification of closure of the Prescription Ordering Direct (POD) service at the end of March 2024 and are dismayed at the decision taken by Coventry and Warwickshire Integrated Care Board (ICB). We are working alongside the other practices in Warwickshire North on behalf of our patients to try to reduce any disruption this may cause. We will be contacting all our POD users over the next few weeks to provide further information and guidance and request you continue to use the POD until alternative arrangements are in place. Should you have further questions or complaints regarding the process then we would encourage you to contact the ICB.
More information can be found here
Changes to Opening Hours
As of Monday 13th February 2023 our opening hours are changing. This is to allow extra training for our new staff members.
Monday to Friday 8.30am to 12.00pm, 2.00pm to 6.30pm at Spring Hill Medical Centre
Monday to Friday 8.30am to 11.30am, 2.00pm to 4.30pm at Galley Common Medical Centre.
Between the hours of 12.00am to 2.00pm Monday to Friday we have an emergency line for emergencies only.
Strep A/Scarlet Fever
Due to the announcement of the rises in cases of Strep A and Scarlet Fever, we have seen a large increase in appointments for children.
Please visit the following links for more help and advice
Scarlet Fever: patient.info/skin-conditions/viral-rashes/scarlet-fever#nav-3
Strep A: www.gov.uk/government/collections/group-a-streptococcal-infections-guidance-and-data
Please try not to panic but please be vigilant.
A cough that lasts three weeks or more could be a warning sign
Contact your GP practice.
Clear on Cancer. Help us help you.
Drug and Alcohol Services
Your opinion matters
Warwickshire County Council want to hear from local people with drug problems
To help improve support services in the future in your area
Sign up online for a confidential interview using this link: wardana.youcanbook.me
Complete the online anonymous survey: eu.surveymonkey.com/r/wardana
Please visit the services page to see the other roles we have within our surgery. These include Clinical Pharmacists, First Contact Physiotherapist.
These services help to ensure our patients are signposted to the clinican/service appropriate to their clinical needs.
Breast Screening Programme
Initial breast screening invitations will be sent to women sometime between their 50th and before their 53rd birthday.
Is the most common cancer in men, but most men with early prostate cancer don’t have symptoms.
Prostate cancer is not always life-threatening. But when it is, the earlier you catch it the more likely it is to be cured.
Answer three quick questions to check your risk.
If you're a trans woman or non-binary, your risk may be different – read our information for trans or non-binary people instead.
To check your risk please click the following link: prostatecanceruk.org/risk-checker.html
Surgery Connect- Phone System
Our new phone system has been installed to improve patient experience and satisfaction. It has patient callback technology that allows patients to vitually hold their place in the queue. We are able to inform patients automatically when there are no same day appointments remaining. Both of these features have shown patients are not waiting on the phones for long periods of time. We have constant access to call flows, displays of calls coming in and actual waiting times on the phones. This system can also search numbers if there is a query/complaint regarding getting through to the practice and all calls are recorded and easily accesible.
This email inbox is checked regularly from 9.00am to 4.00pm. If your email is urgent please call us on 01676 540 395
If you are a patient and want to book an appointment or have a query we will not pick this up through email and you will need to contact reception on 01676 540 395.
Spring Hill Medical Centre is a semi-rural teaching practice,covering Fillongley, Arley, Galley Common and all of the Nuneaton area, with a 10,200 patient list. The practice prides itself on delivering excellent patient care, with continuous focus on quality whilst offering a wide range of enhanced services.
If you do not drive, click here for bus routes which operate for our surgeries (EXTERNAL PDF LINK).
We are a teaching practice which takes student nurses on 10 week placements alongside Registrar placements.