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UPDATED GUIDANCE ON SHIELDING LETTERS FOR PATIENTS – JUNE 2020

PATIENTS ARE TO GO TO THIS website with them which sets out the government plans for easing the restrictions on these patients;

https://www.gov.uk/government/news/plans-to-ease-guidance-for-over-2-million-shielding

From 6th July they can meet in groups of up to 6 outdoors and form a 'support bubble'. I think it is anticipated that this will be relaxed further from 1st August so that patients no longer have to shield, but can still access support if needed.  The information on the website includes letters to employers.

Hot Hub Information

Click here for patients who have an appointment at the Hub (PDF, 195KB)

Coronavirus Essential Advice

Please click here for NHS Coronavirus Essential Advice guidance

Get an IsolationNHS logo Note

Use this service if you have to stay at home because of coronavirus and you need a note for your employer.

Click here to access this service on the NHS 111 website.

Change in process during the Covid-19 pandemic

To support GP practices and patients we have slightly changed our processes in the POD as follows

  • Patients will be advised to keep 7 days of medication at home in case they need to self-isolate. Therefore they can order 10 days prior to them running out.

  • All prescriptions should be sent via EPS. If a patient hasn’t a nomination as they like to pick up a paper prescription from the surgery then we will advise them they must nominate a pharmacy during this time.

  • Medication reviews – If a patient’s review is due we will send a message to the GP but we will not inform the patient to contact the surgery. The GP can then make the decision if the patient needs to be seen.

  • To prevent stockpiling and potential stock shortages we will not issue more than one prescription at a time unless the patient has a genuine reason – most holidays will have been cancelled. Patients travelling within England can nominate a local pharmacy when they next need to order.

  • We will request an eRD prescription if appropriate (this will be initiated by a pharmacy technician)

 

CORONAVIRUSNHS University Hospitals Coventry and Warwickshire NHS Trust

UPDATE TO SERVICES

IN ORDER TO FREE UP VITAL RESOURCES AND TO HELP PROTECT OUR PATIENTS, VISITORS AND STAFF, THE FOLLOWING SERVICE UPDATES HAVE NOW COME INTO EFFECT.

White Cross

The Emergency Department at University Hospital Coventry is no longer treating minor injuries or illness in adults (aged 16 and over).

Coventry Urgent Treatment Centre (CV1 4FS) and Rugby Urgent Treatment Centre (CV22 5PX) will provide these essential services to the community.

Patients attending University Hospital with minor injuries or illness will be re-directed to these facilities.

All other emergency services at University Hospital, including the Children's Emergency Department (ages 0 to 15) will be operating as normal.

White eye Logo

Patients who have an eye emergency are being asked not to attend hospital and instead call a specialised number:

02476 964800 or 02476 964802 or 02476 964806 (Monday to Friday 9am to 5pm).

02476 966626 (Saturday 9am to midday)

An expert clinician will offer advice. Anyone who needs support out of hours should telephone 111.

White Calendar Logo

If you have an outpatient appointment scheduled, we will be contacting you to advise if you need to attend. 

We may need to arrange an alternative way of speaking to you, such as a telephone consultation, where possible.

Due to the large amount of calls we are currently receiving, please only ring in if you have an urgent query.

Thank you for your cooperation.

 

Get support to help you quit. Today is the day. No smoking day 2020 11th March

Sore throat and the lost voice. Take the drama out of minor illness, see a pharmacist. Help us, help you get it seen to
Night of the itchy eye. Take the drama out of minor illness, see a pharmacist. Help us, help you get it seen to

Get protected against measles. The Measles, Mumps and Rubella vaccination is the safest and most effective way to protect you and your family against these diseases

APPOINTMENTS BOOKED BY PATIENTS WHO DID NOT TURN UP OR CANCEL THEIR BOOKED APPOINTMENT:

October to January 15th 2020

Book on the day Appointment = 103

Emergencies / urgent appointment to be seen the same day (sit and wait to be seen)= 11

Pre-bookable/ routine appointments = 13

Nurse appointments = 215

Total 341 !!!! WHICH IS EQUIVALENT TO ONE AND A HALF WEEKS OF AM AND PM APPOINTMENTS THAT COULD HAVE BEEN OFFERED TO PATIENTS.


Notice to Patients- Spring Hill Medical Centre July 2019

Changes to the appointment system

Click here to have the telephone triage system explained


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Stay Well This Winter. Your pharmacy team can help you with minor health concerns

IMPORTANT INFORMATION
WHAT TO DO WHEN THE SURGERY IS CLOSED

When the surgery is closed, from 18.30 (Monday - Friday) please call NHS 111 on the telephone number 111. The surgery is closed on Saturdays and Sundays so if you require medical assistance on the weekend please call 111.

If you have a medical emergency when the surgery is closed (after 18.30 Monday to Friday, and throughout the weekend) please call 999, on the telephone number 999.

 


Macmillan coffee morning

We are pleased that we raised £150.23 for this worthwhile cause.

Thank you for your support.

Balloon that says World's Biggest coffee morning
Pineapple upside down cake
Cakes on a table

Getting started with GP Online Services

Did you know that since April 2015, you don’t have to wait on the phone to
speak to your GP surgery?

Just like online banking, you can look at your GP records on a computer, a tablet or a smartphone, using a website or an app.

Two Way Text Messaging Service

Ahead of the launch of our Two Way Text Messaging Service, please confirm with the surgery if you are happy to be contacted in this way.
If so, we will need to ensure we have your most up to date mobile telephone number.

December 2017 Newsletter

September 2017 Newsletter

July 2017 Newsletter

April 2017 Newsletter

February 2017 Newsletter

Sep-October Newsletter (PDF, 442KB)

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